... actual insight, and it's bigger than it looks: making the notification say why it's waiting is what turns a ping into a triage. "Done" makes you tab back to find out what "done" means. "Needs approval vs finished vs

... issue with two way comment syncing to Slack. Support tools can integrate with Linear and you can directly create issues to the Triage. We also recently launched Customer Requests , you track feature request per customer basis, so you can priories or better track those requests and when you complete them. Those requests can also help marketing to craft the messaging which segment has been primarily asking for it. Linear for marketing teams: Managing customer requests: https://www.youtube.com ... ... more apparent since we embed features for running the software like feature flags and feature analytics into the the actual story. Other things like bug triage, bug capture from a browser, etc. were too specific for software development teams versus