... many small companies, things start to unravel not because the idea is bad, but because the operations can t scale. How can you tell? Well, it s like that dream where the harder you swim, the further you end up from shore; you just can t keep up. You ve been caught in a riptide. It s at this point that it s worth pausing for a minute and sorting out your operations. By operations, I mean the processes, systems ... ... great idea. What they don t have is a system to validate whether this idea can turn into a business. Ops only gets trickier as you transition from starting a company to growing it. That s where things almost unraveled