Tutorial: let a bot answer first

Thanks for following Comcent! Another short tutorial, one task each.

This one: a bot in front of your number's texts. You brief it in plain words, it answers your customers' questions, and it hands over to your team when the customer needs a person, with a short brief and a suggested reply.

Video: https://youtu.be/lQBWxDXTFbw

What would you want to see in the next one?