From listing to inquiry: how much context should survive the handoff?

A useful property inquiry starts with a particular ad and a particular question. The handoff becomes harder when the reader or the team answering has to reconstruct which listing the conversation concerns.

Didibood brings Persian property listings together with advertiser contact options, and its agency overview describes shared listings, colleague access and customer messages.

We are thinking about the smallest piece of context a discovery product should preserve at this transition: the listing reference, the feature being asked about, or the latest confirmed detail.

For people building marketplaces or service tools, which part of this handoff most often gets lost?

See the agency workflow: https://didibood.ir/amlak

Browse properties: https://didibood.ir/real-estate