A Claude export without the conversations? Ecode is preparing a collective legal initiative.

An account information file is not a copy of your work.

In an October 22 Reddit discussion, user Valvier24 reported being banned while developing a game with Claude Code. According to their comments, the downloaded archive contained only users.json with account details, not the conversations they needed.

The user later reported finding conversation records on their own computer. That matters: this was a report of an incomplete export, not proof that every copy had been lost. We have not independently verified the circumstances.

Anthropic’s current guidance provides for exports from banned accounts, while allowing restrictions on the data available depending on the Usage Policy violation.

Ecode is studying cases involving unavailable or incomplete Claude archives. We plan to file a collective lawsuit against Anthropic to protect users’ rights concerning access to and copies of materials created with Claude. The jurisdiction, eligible group and procedure remain under review. No claim has been filed as part of this initiative.

We are preparing to help affected users document their cases and expect to announce the next steps soon.

This initiative extends Ecode’s work on preserving evidence of digital materials. Our free service can register the SHA-256 fingerprint of a file you already hold and issue a certificate with a trusted timestamp. It cannot recover missing conversations from Anthropic.

If you experienced an incomplete export, we would appreciate a brief reply explaining what was missing and whether support addressed it. Please do not post private files or account details.

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"Read Anthropic’s guidance"

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