Locked out of Claude and unable to export your work? Ecode is studying collective legal action.

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Losing access to an AI account can also mean losing access to work you need.

In an earlier public LinkedIn post, Álvaro Samagaio reported that his paid Claude account had been suspended and that he could no longer access or export his conversations. This is his account of the incident; we have not independently verified the circumstances or its eventual resolution.

Claude’s current export instructions say users must be signed in to download their data.

The Ecode team is studying situations like this and plans to pursue a collective legal action to protect users’ rights concerning materials created with Claude, subject to legal review and the applicable procedure. No claim has been filed as part of this initiative. We are preparing to help affected users document their cases and plan to announce the next steps soon.

This connects with Ecode’s existing purpose: preserving evidence of digital work. If you still have local copies, Ecode can register their SHA-256 fingerprints and issue certificates with trusted timestamps. It cannot retrieve files from a blocked Claude account.

If you have been affected, we would appreciate a brief description of what happened. Please mention your country, whether you requested an export and what response you received. Keep account details, private conversations and confidential files out of public comments.

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