Our complaint form for Claude users is now open.

Can you still retrieve your work after a Claude account restriction?

We’re the team behind Ecode. We’ve opened a complaint form for Claude users who cannot access their conversations, code, documents or other materials, or who have unresolved refund issues.

For founders and small teams, an inaccessible archive can interrupt ongoing work. We want to understand what happened in individual cases, including whether support restored access, supplied a complete export or issued a refund.

We are collecting reports to assess possible collective legal action. No lawsuit has been filed yet.

If you’ve experienced this, you can submit your report here:

https://aimperia.ai/anthropic-form

Were you able to get a complete copy of your materials after the restriction? What helped resolve the problem?

Please keep personal information and confidential documents out of public replies.