How long before a bug report counts as ignored?

Used a tool on here with a map, and india’s outline on it looks very wrong to me. A big chunk of this platform is indian users, so i figured the maker would want to know.

I left a comment, left a review, dm’d him on x and he actually replied, asked what was wrong, said he’d look into it.

And a month later, nothing, i followed up, nothing. today i got the same “what can we do better” message i assume everyone gets.

I'm not trying to call anyone out. building solo is hard and i know backlogs are real. but it made me wonder where the line is.

Makers, how long do you take to answer a bug report, and what do you do when it’s about a market you don’t know well. users, what would make you feel heard even if the fix takes a while.