How often do you go back and read your own automated onboarding emails?
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Checked our automated signup emails today and realized half of them were talking about old features we removed months ago.
New users get these right away, so sending outdated instructions creates a terrible first impression.
It was a quick fix, but made me realize how fast lifecycle messages get stale.
Do you guys review your email flows every few months or only when making a big product change?
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