What are your biggest learnings about building a SaaS product?

good

Very good question

- Build in public - Build connection (Twitter is quite potential) - Your 1st launch don't have to be perfect, launch it, validate and improve for the next version

Building a community is absolutely essential for any SAAS currently

For marketers, SaaS and not: Hotjar analytics are nice but you really should listen to your customer calls. When you do, everything works better and your copy converts. Period. I spent years not doing this until I did and it's been a game-changer. Nothing sells better than speaking to your customers in their own words. PS. I might be just a little bit biased in recommending https://www.trywingman.com, but you can use any tool you like to record and review your customer conversations.

There is always a better technology, just stick with what you are good at.

good

Going lean. Create my MVP, build better using feedbacks. But research before building my MVP is my first step.

Creating just a highly technical product won't work until it is easy to use.

-Just launch!! Ship and try to monetize very early: it will help you know what your customers are actually ready to pay for and avoid a month of development for nothing -Talk to customers a lot: for Whaly, we've put a slack with our users and they ping us directly for feedback or issues -If you have a big enough niche target audience, start doing marketing especially content as it will help you rank in SEO and build your inbound: we did it a bit late and are just starting now