What are your biggest learnings about building a SaaS product?

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Very good question

- Build in public - Build connection (Twitter is quite potential) - Your 1st launch don't have to be perfect, launch it, validate and improve for the next version

Building a community is absolutely essential for any SAAS currently

For marketers, SaaS and not: Hotjar analytics are nice but you really should listen to your customer calls. When you do, everything works better and your copy converts. Period. I spent years not doing this until I did and it's been a game-changer. Nothing sells better than speaking to your customers in their own words. PS. I might be just a little bit biased in recommending https://www.trywingman.com, but you can use any tool you like to record and review your customer conversations.

There is always a better technology, just stick with what you are good at.

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Creating just a highly technical product won't work until it is easy to use.

-Just launch!! Ship and try to monetize very early: it will help you know what your customers are actually ready to pay for and avoid a month of development for nothing -Talk to customers a lot: for Whaly, we've put a slack with our users and they ping us directly for feedback or issues -If you have a big enough niche target audience, start doing marketing especially content as it will help you rank in SEO and build your inbound: we did it a bit late and are just starting now

My companies have developed great Saas Products. I have seen them working hard on them. They have always focused on User-Friendly systems, new-gen technologies, new updations, and new features as per clients' business, testing thoroughly because nobody likes bugs, reaching clients asap with any query,etc.