What life hacks help you to solve difficult situations when communicating with people?

Listening is 50% of communication; if you do this wrong, you fail big time! What to do: Listen until the person finished speaking, wait 2–3 seconds, then reply listen to everything that is said, and don't skip the uninteresting parts, so listening carefully and answering the statement will help you a lot.

A big hack I've learned for preventing miscommunications is to verbally check my assumptions. When someone does something I don't understand or that seems slightly rude I say: "You did or said 'X', which I interpret to mean 'Y'. Can you tell me if my assumption is correct?" It's worked wonders for dispelling miscommunications in both my professional and personal life, and it's even helped me learn a lot about my own hidden biases

I try to keep myself calm under difficult situations and sort things out peacefully.

Communication at times turn up into the argument and which eventually results in problem understanding the situation in right way. My hack in these scenarios is basically to listen what other is saying patiently, and after the other person spills out everything then slightly placing my words and make them comfortable enough to listen what I have to say, this way both can listen to each other view point and then come to the conclusion.

1. Make sure that you are clear about what you want to say. This may seem like common sense, but it is actually something that many people struggle with. Before speaking up, take the time to think about what you want to say and how best to say it. 2. Avoid using jargon or technical language unless everyone involved understands it. Even if you are confident that you know what the other person means, there is always a risk of misinterpretation when using specialized terminology incorrectly or without explanation. 3."Be aware of your body language." Gestures and facial expressions can often send just as strong a message as words do - sometimes even stronger! Be mindful of your posture and movements when interacting with others; try not cross your arms or legs if those positions tend be closed off or defensive in nature.."

Getting feedback. I just explained something--have some expectations on what is understood--I make sure I ask what has been understood.

In my mind, communication is tough because of the meaning each other is different sometimes. So, when I communicated with my partner, I always tried to repeat and explain more when we didn't see one goal. Even if my partner and I didn't agree with that but we were never angry with each other. Just trying to talk as much as possible.

A couple which are probably most useful: 1. "The space between the stimulus and the response." (from the well known book). If something triggers you, you always have the choice to react or to calm down and respond. Second is better in the vast majority of the situations. 2. To communicate, you need to find a meaningful common ground, which both parties share.

For me, may be the fear of losing my point in a discussion holds me back from actually listening to what the other person is saying in a heated discussion. So what I do is, I assure myself that I had a point and I tried to put it on the table, it doesn't have to be right or wrong. point is I tried, which calms me down immidietly. Once you get a hold of situation, you can find better ways to take the discussion forward.

For me, it was always important to stay calm and listen to the customer so that he gets the feeling that his concern is essential to me. ...unfortunately, I have also experienced that some customers go into the personal, here must then clearly draw a line. However, it took me a while to learn how to deal with such situations... A colleague has written a blog article on the subject; perhaps there are more ideas and inspiration here: https://blog.helpspace.com/10-cl...