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Devyani Gupta

What's the best way to get feedback from users during a beta launch?

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If you rely on just weekly user calls, users may not remember a lot of things that they experienced in the product during that week. If you rely just on asynchronous feedback, users may not submit it I've heard there are some tools now to help with this like Canny Wanted to know what you guys have tried that's worked best?
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Jasper Ruijs
I have never done a BETA, but I would probably use: Hotjar to perceive the heat maps and record their interactions. If I weren't satisfied, I would use UsabilityHub to gain quality insight. I would use Amplitude to see the product analytics if we had a high churn rate. https://www.amplitude.com/ https://www.hotjar.com/ https://usabilityhub.com/
Alex
can you try my Feedback widget for free? Easy to install and even easier to remove it :-)
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