Which soft skills are most valued by your clients?
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Do we all agree that Soft skills increase your chances of getting more leads and clients?
For me, the most important soft skills that have helped me get more clients are:
1. Respectfulness
2. Self-management
3. Adaptability and
4. Communication skills
I've worked both client and agency side and think empathy is incredibly valuable. As a client, having an agency contact who truly empathises with the business challenges, time pressures or other factors I'm managing in my day is key. Same for when I was agency-side - long, retained clients who spent more over time 🙌
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@liz_obee That's correct, I'll add empathy to the list. 💯
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