Intercom on Customer Engagement - A book on how to create messages that drive engagement

by•8yr ago

Intercom on Customer Engagement is the newest book from the good folks at @Intercom. It provides actionable messaging strategies to help improve customer engagement and grow your business.

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Random one, but I'm not sure about the UI/UX of this page. Like, I land on it, and I get the CTA to enter my email. For some reason, it doesn't occur to me to scroll down. Maybe because there is no downward pointing arrow, or the fact the big purple area makes it look like it's the bottom of the page:

Sorry I know that's quite random, and it might just be me. I'm on a 1920x1080 resolution on a 22" screen if that helps. Ash

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8yr ago

@theashtube If not for the initial flash of text at the bottom of the screen i would have thought the same. I don't feel like a site always needs a downward arrow but it does need to have some elements that make you feel like there is more content below.

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8yr ago

Intercom

Maker

Hey folks, Adam from the Intercom content team here 👋 Just wanted to give you all a heads up that we've just released Intercom on Customer Engagement as an audiobook. You can give it a listen at the links below 😀 iTunes – https://itunes.apple.com/us/podc... Stitcher – https://www.stitcher.com/podcast... Overcast – https://overcast.fm/itunes134113...

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8yr ago