Mariana Prazeres

Why we build Ting Whatsapp

Ting's magic has always been in "multiplayer" mode - CC the AI, and it books your meetings with other people.

But we quickly realized a huge part of calendar management is actually "single-player," because: CC'ing an AI adds friction if you don't have a thread going, and digging through an old Ting thread to reschedule is a massive pain. We knew we had to build a way for you to just chat with Ting directly and have it orchestrate all the boring stuff in the background.

We started 1-on-1 emails first, but that felt clunky and slow. The obvious answer for a busy person on the run was WhatsApp. We've had a lot of requests for it, since these days meetings are discussed in many places - not just email, but LinkedIn DMs too.

Here's what you can do with the new Ting on WhatsApp:

- "Book a meeting with email@example.com"

- "Update my working hours on Friday to finish at 5 pm"

- "Cancel all my meetings tomorrow"

- "Show me what my calendar looks like next week"

The solution wasn't to rebuild our scheduling logic from scratch. Instead, we opted for a multi-agent system. Instead, we deliberately used our existing, well-tested "Email Ting" - which already hits 80-90% reliability. WhatsApp Ting simply calls up Email Ting to handle the scheduling.

We're still in alpha, but if you want in:

- Got a Ting account? DM me your WhatsApp number and email, and I'll get you connected.

- Want to wait? No worries, a self-serve setup is coming to the platform in a few days! 🔜

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Sanskar Yadav

Smart move! WhatsApp is where daily scheduling actually happens, and removing friction there is huge.

The multi-agent setup feels like a practical win too, all the best!

Dan Bulteel

@sanskarix Thank you! LinkedIn DM and Telegram in our sights next!

Dan Bulteel

I'm bias, but I love these updates.

Abdul Rehman

The multi-agent approach makes total sense here. Excited to see how Ting evolves with WhatsApp integration!

Dan Bulteel

@abod_rehman Thanks for following along, we appreciate you!

Theo Crewe-Read

I think it's great to put time back in the hands of people who are using whatsapp to book meetings. Lots of freelance friends that only operate on there, and this will be right up their street.

Really cool product!

Dan Bulteel

@theo_crewe_read Thanks so much! Yes I was surprised, but upon reflection it makes total sense, how many people live/work on WhatsApp. Recruiters too!