Tori - The smartest AI support agent for customer success

Tori AI support agent learns your product in depth from the content you already have, then delivers accurate answers to even the most complex customer questions through a UI you can fully customize.

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Hey everyone! I wanted to share something new we’ve been working on at TalkJS. We’ve built Tori, an AI support agent that answers customer questions based on a company’s own documentation and website, around the clock. When human help is needed, it hands the conversation over to the team with the full context. UI is fully customizable. Tori is built on talkjs.com, the same infrastructure powering 130M+ monthly messages. For the past few months, We’ve been using Tori ourselves, and it’s been amazing to see it handling 87% of all of our customer enquiries autonomously now. And not just simple subjects, but highly technical complex issues as well. Now we’re opening it up for everyone. Signup for free to try it out! Thanks.

Passing the conversation to a person matters as much as getting the first answer right. Glad the handoff keeps the full context.