We're re-thinking our leave-a-review flow (you all are leaving lots of reviews, including founder reviews!) and I wonder if anyone has review flows they think are 1) easy to use, and 2) actually help you write better reviews. I'm looking at G2, Trustpilot, Yelp, Google...nothing's standing out as amazing.
Would love any UX inspiration here! (or ideas/requests!)
Hello Rajiv!! love that you are asking your users about this :)
If I were to redesign the flow, I’d probably take inspiration and ideas from the following:
Airbnb’s friendly tone: They excel at emotional prompting and building a social connection with the host, in your case, the Maker. For example they use: “Tell your host what you loved.”
Typeform’s single-question rhythm: A guided, progressive flow instead of one big blank box. You could even break it into one card or screen per question, which is psychologically easier to complete than a long form.
Notion’s micro-prompting: They break prompts into tiny, targeted cues, what I called micro-prompts. For example, in their template gallery feedback flow, you might see:
“What problem did this template solve for you?”
“What’s your favorite part of using it?”
“Anything you’d like to improve?”
These prompts appear inside the text area as placeholder text, disappearing as soon as the user starts typing.
Finally, once the new user feedback flow is designed (but before development), I’d run a quick user test to make sure it works well and to see how users respond. For that, you could use our platform Uxia, which lets you run user testing in under 5 minutes thanks to AI. We’re launching on the 23rd, and I’d be happy to walk you through a product demo or onboard anyone from your team :)
Replies
Uxia
Hello Rajiv!! love that you are asking your users about this :)
If I were to redesign the flow, I’d probably take inspiration and ideas from the following:
Airbnb’s friendly tone: They excel at emotional prompting and building a social connection with the host, in your case, the Maker. For example they use: “Tell your host what you loved.”
Typeform’s single-question rhythm: A guided, progressive flow instead of one big blank box. You could even break it into one card or screen per question, which is psychologically easier to complete than a long form.
Notion’s micro-prompting: They break prompts into tiny, targeted cues, what I called micro-prompts. For example, in their template gallery feedback flow, you might see:
“What problem did this template solve for you?”
“What’s your favorite part of using it?”
“Anything you’d like to improve?”
These prompts appear inside the text area as placeholder text, disappearing as soon as the user starts typing.
Finally, once the new user feedback flow is designed (but before development), I’d run a quick user test to make sure it works well and to see how users respond. For that, you could use our platform Uxia, which lets you run user testing in under 5 minutes thanks to AI. We’re launching on the 23rd, and I’d be happy to walk you through a product demo or onboard anyone from your team :)
Product Hunt
@borja_diazroig where are you seeing Notion's "micro-prompting"? Do you have a screenshot or URL? I'm not familiar with it, but I'm intrigued!
Yeah would love to see a product demo! Especially around the review-creation flow!