Jim Seek

Founder Introduction: Fighting "Survey Fatigue" with AI (and why NPS is broken)

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Hi Product Hunt! 👋

I’m the co-founder of SeekWhy.ai, but before that, I was a technical lead who sat through too many "All-Hands" meetings where management tried to explain away a bad NPS score.

I realized that traditional surveys are broken because they give you a number (e.g., "7/10") but zero context. HR teams end up over-correcting for a "loud minority" while ignoring the "silent majority" because manual follow-up doesn't scale.

What I’m building: We’ve built an AI-first platform that uses an AI agent to dynamically "interview" employees during the survey. If one person mentions a specific friction point, the AI cross-validates it with the next person in real-time. It’s the first tool that can actually tell you: "Is this 3 people or 300?"

Why I'm here: We’re bootstrapping this as a lean team of two. We’re launching soon, but I want to be a real part of this community first.

I’d love to hear from other makers:

  1. How do you handle internal feedback in your teams?

  2. Do you think "Pulse Surveys" are actually useful, or are they just a box-ticking exercise?

If you’re in HR, People Ops, or just a founder who hates bad data, I’d love to connect. I’ll be hanging out in the threads all day! - be gentle, I'm new to PH and trying to launch a new product, so any tips welcome...thanks

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