How do you prevent AI hallucinations in real products?

Hey everyone 👋

We recently launched Uppzy, an AI agent that answers questions using only your own content (no hallucinations).

While building it, we noticed a common problem:
Most AI chatbots sound smart, but often give incorrect or generic answers — which is risky for real business use.

So I’m curious:

👉 How are you currently handling accuracy and hallucinations in your AI tools?
👉 Do you trust AI to interact directly with your users or customers?
👉 Have you tried document-based or RAG-powered solutions before?

Would love to hear your experiences, challenges, or tools you’re using.

Also happy to share what we’ve learned while building Uppzy 🙌