How I stopped losing real user feedback as a solo founder

Link: https://www.retour.tech

When you’re building fast, feedback doesn’t disappear — it just gets scattered.

Some users DM on Twitter.
Some drop notes in Slack.
Some never bother because it’s “too much effort”.

I hit that wall hard while building my own product. I wasn’t lacking feedback — I was lacking signal.

That’s why I built Retour: a simple feedback component that lets users share thoughts without friction and sends everything straight into a selected Slack channel.

What surprised me wasn’t adoption — it was how quickly teams acted once feedback lived where they already work. Engineers at PwC, Vercel, Supabase, and indie teams started using it because it didn’t add another dashboard.

Retour also adds:

• AI mood detection (to spot frustrated users early)

• AI summaries (so patterns don’t get missed)

• Fully customizable UI to match the product

Not pitching here — just sharing what finally worked for me after trying forms, emails, and “we’ll review this later”.

If you’re a founder dealing with silent users or noisy feedback, curious how others here handle it.

Link: https://www.retour.tech