Orazio Antonaci

I built the feedback tool I wanted as a user, and needed as a founder

I believe collecting user feedback is one of the most important things you can do while building a product. I used to run a B2C app with 100k monthly users a couple years ago, and got so frustrated with existing solutions which were either too complicated or too expensive, that I ended up using a single Google Form. I don't need to tell you how tedious the process of going through all the answers was.

Fast forward to today, I sold that app, and for the last 5 months I've been working on Modu.io , a feedback collection tool that allows businesses and communities to create multiple kinds of feedback modules (suggestions with voting, roadmaps, changelogs, polls, ratings, open questions) and either organize them in a public board, link to them directly, or use them as in-app embeds/popups.

Other than stressing a lot about how the modules look, I've been also working on the behind the scenes to make it easy to analyze the collected feedback. Other than integrating with all major tools (jira, clickup, slack, trello, google sheets, linear), Modu also automatically clusters text feedback, grouping all similar answers to a form, detects duplicates on public suggestions boards, and notifies you when important targets are met (e.g a suggestions reaches 10 upvotes, a rating poll average score changes, etc.).

The tool is highly customizable, both in looks (colors, logo, favicon, style) and in how you organize your boards, so I'm really excited to see how people might use it :)

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