Is the "SaaS Tax" killing small business support? Let’s talk self-hosted tools.
Hey Product Hunt! 👋
I’ve spent the last few months talking to founders who are frustrated by the same thing: Monthly per-agent subscriptions for basic support tools. When you’re growing, adding a new team member shouldn’t feel like a financial penalty. Plus, for many of us, keeping customer data on a third-party server is a growing privacy concern.
We’re launching Zupportly this week—a professional, self-hosted ticketing engine for WordPress that keeps your data in your own database. No monthly fees, no data leaks.
I’m curious to hear from the makers here:
Do you prefer SaaS for the convenience, or would you switch to self-hosted for the privacy and cost savings?
What is the one "deal-breaker" feature you need in a support helpdesk?
We’re going live soon and would love to build this based on your feedback!
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