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Kaustubh Katdare

SaaS Pricing Question: Someone willing to buy at $99, not $299. What do you do?

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So, we operate an early stage B2B SaaS. We price the product at $299 per month.

Someone shows interest in your product and really wants to buy; but they are offering $99/mo.

You know that you can offer them a stripped-down version with limited features for the price they are asking.

But at the same time, you know that the ones who bought for $99 have churned in the past.

What do you do?

Option A: Offer them stripped-down version at $99/mo
Option B: Politely decline.
Option C: Offer limited time discount and offer at $199 - which is likely to result into a 'no'.

PS: Feel free to suggest any other way you'd approach this.

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Chris Wyatt
Depends if you need the money. if not, say no, rumours get around, there will be more that want $99. If you need, and they churn in the past off 3 months discounted at $99 atleast may get 3 months before they go. If you have time and money, why not create s lower teir for the chuners? Strip and build a $99 a month teir and probelm solved.
Kaustubh Katdare

@chris_wyatt2 Hmm, I need the money and the feedback. But the feedback from non-ICP is different than what the ICP gives you.