We built OnRaven so SMBs can get real omnichannel without enterprise pricing

Hey everyone 👋 Andrés here, maker of OnRaven.

We’ve been quietly building OnRaven for the last year for a very specific type of team: small, scrappy businesses drowning in messages across WhatsApp, Instagram, Facebook, TikTok, SMS, email, etc. The tools we saw were either too basic (one or two channels only) or “real omnichannel” but locked behind enterprise pricing, add-ons, and per-seat fees.

With OnRaven we’re trying to flip that model:

• 11+ messaging channels in every plan (WhatsApp, IG, FB, TikTok, SMS, RCS, email, Telegram, and more)

• One shared inbox for your whole team

• Flat pricing with no per-seat or per-contact fees

• No-code bot builder and broadcasts built in

• Free plan so you can actually try it with real customers

If you’re running support, sales, or community via DMs and inboxes, I’d love your honest feedback:

• What’s the most painful part of your current setup?

• Which channels are “must-have” for you today?

• What would make you switch from your current helpdesk/chat tool?

Drop your questions, ideas, or brutal critiques here — we’re still early and your input can genuinely shape what we build next.