What’s the first thing that broke when you took a voice agent live?

Hey Product Hunt!

We’re live with the Vaani developer platform, “the only voice AI harness that you’ll ever need.”

Building a demo agent takes a weekend. Keeping it alive on real calls is the hard part. A few things we keep hearing in the Voice AI community -

  • the model hallucinates or fails mid-call (we built automatic failover to a backup model for this, so the call doesn’t die)

  • callers go silent, interrupt, or throw objections nobody planned for ( we have interruption handling, filler words, and background noise to tackle that)

  • nobody wants to read 500 transcripts to find out what happened ( we have summaries, extractions, and

so we’re curious about your experience:

  1. what broke first when you put a voice agent on real calls?

  2. latency, hallucinations, interruptions, telephony, or something else?

  3. what would you want a platform to handle for you so you never touch it again?

17 views

Add a comment

Replies

Be the first to reply

Have a question or a thought to share? Add a comment above to start the conversation.