Where would a talk-to-us button help your customers most?

Talk to your AI agent from the browser, no phone needed

Phone calls need numbers, carriers and a customer willing to pick up. Sometimes the person is already on your website or app.

Browser calls let them talk to your agent right there, using their microphone.

- Nothing to install and no number to dial.

- Test your agent in seconds, without ringing a phone.

- If someone's connection drops or they refresh the page, the call can pick up where it left off instead of ending.

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The call continuity bit is interesting. Nobody wants to repeat themselves after a connection drop.

I'd put it beside a setup step that's hard to explain in writing. Keep text help available if someone denies microphone access or is in a shared office, so getting help doesn't require starting a call.