Crisp
Give your AI customer support experience a human touch
4.8•32 reviews•2.8K followers
Give your AI customer support experience a human touch
4.8•32 reviews•2.8K followers
Discover our AI-first customer support platform. Crisp brings inbound messages (think chat, emails, whatsapp, phone calls & more), AI agents (powered by Hugo, the AI Agent for customer support), workflow automations, knowledge base, multiple integrations and customer analytics together in one powerful workspace. Resolve conversations faster, reduce support workload, and keep the human touch at scale.
Crisp Reviews
The community submitted 32 reviews to tell us what they like about Crisp, what Crisp can do better, and more.
4.8
Based on 32 reviews
Review Crisp?
Reviewers mostly like Crisp for day-to-day support: they praise reliable chat, strong search and tagging, useful customer data, customization, and having channels like WhatsApp in one inbox. Some also see it as unusually innovative. But the feedback is not uniformly positive. A few users report sharp frustrations with the interface and product decisions, including awkward API setup, bot limits and brittle behavior, and in one severe case repeated account suspensions and blocked email campaigns without clear explanation.
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