Data Driven Team: A free guide to how unicorns quantify user feedback

Over the past few months, we've spoken to 50+ companies about how they “make something people want” 🚀🚀. This guide summarizes how customer-obsessed startups like Brex, Notion, and Tandem quantify user feedback and center their development process around it.

Hi PH! Over the past few months, we've spoken with 50+ companies to understand how they “make something people want” 🚀🚀. We wrote this guide to summarize our learnings about how customer-obsessed startups like Brex, Notion, and Tandem quantify user feedback and center their development processes around it. Why we wrote it: - 📈Product analytics can tell you the "what," only user feedback can tell you the "why." - 🤯It’s hard to quantify that feedback and easy to let biases creep into how teams share and interpret it. - ⚡️We wanted to uncover the ideal process for how teams should collect, organize, and share customer feedback in a way that eliminates these biases. If you find this content interesting, please subscribe to updates there and let us know what else you'd like to see there—we have many more interviews scheduled!

Awesome to see this @nilkanthjp. Having worked in growth and product analytics for a long time, I'm a huge fan of sharing insights/structure/process/tactics. this is like a magazine for customer-obsessed PMs. love it!

Read! This is a great primer on how to both cultivate and make use of healthy user feedback processes, can't wait to begin implementing.