Discord

A platform to talk and hang out

4.7•127 reviews•

832 followers

A platform to talk and hang out

4.7•127 reviews•

832 followers

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Community management

A voice, video and text communication service used by over a hundred million people to hang out and talk with their friends and communities.

Discord Reviews

The community submitted 127 reviews to tell us what they like about Discord, what Discord can do better, and more.

4.7

Based on 127 reviews

Review Discord?

Discord earns strong praise for reliable voice, video, and screen sharing, flexible servers, and an API that supports rich bots and workflows. Founders behind

Descript

highlight how it fits creator and team communication, while makers of

Recall

and

Dodo Payments

note that threads and roles keep support and community spaces tidy. Users love gaming integrations and use it for work, study, and events. Common complaints: heavy web app, occasional latency/audio bugs, cluttered UI and overwhelming notifications, plus slow, unhelpful account support and scam handling.

+124

Summarized with AI

Pros

community building (45)

text chat (18)

voice channels (18)

real-time collaboration (15)

video calls (14)

customizable servers (10)

bots (8)

role-based access (4)

screen sharing (4)

free tier (3)

Cons

connectivity issues (5)

cluttered interface (4)

poor customer support (4)

overwhelming for new users (3)

resource-intensive (2)

Pros

Cons

Reviews

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Most Informative

Founder Reviews (80)

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Other Reviews (47)

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•3 reviews

Discord is an amazing place to hang out. However, I believe that there is still a lot of room for improvement in terms of support. There are quite a few scams on the platform and the support could be a bit more transparent. Otherwise, I like to use the platform, I can only recommend it.

What needs improvement

poor customer support (4)

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4yr ago

•1 review

While the platform is great, the support is absolutely abysmal. If your account or email address is compromised, they will absolutely not assist you and you're better off just creating an entirely new account with them. Or just using Slack, at least they will bother verifying that you own the account rather than telling you "I'm sorry to hear that your account got compromised! As much as I would love to help you out, we're only able to discuss account details with the email address associated with that Discord account." While they continue to assist that account with changing their password and enabling them to scam others on the daily; Even reaching out to support in a totally different language at this point. It's totally unreal how inept the support of this company is.

What needs improvement

poor customer support (4)

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8 views3yr ago

•1 review

Audio channels paired with cloud remote workstations made for an experience snappier and closer than any open office ever did. We could see our colleagues were busy, we could join at any time with basically no friction. When things needed to happen they simply did, no friction, no calls, no bureaucracy. While it might sound like a toy it makes from a tremendous tool for remote development teams.

What's great

real-time collaboration (15)low latency (3)voice channels (18)

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1 view3yr ago

•1 review

other than productivity it also helps with communities, good range of topic and bot variety. also good for calls

What's great

bots (8)community building (45)

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2yr ago

•1 review

Needs more convenience features like scriptability, flexibility, extensibility, especially for joining, managing, organizing or leaving servers or bots / apps. Support does not respond and did not let me recover my hacked account.

What needs improvement

poor customer support (4)

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1 view2yr ago

•4 reviews

The user experience is top-notch. The interface is sleek, intuitive, and customizable, making it easy to create a space that reflects your community’s personality. From setting up unique channels for different topics to using roles and permissions for seamless moderation, Discord puts the power in your hands.

What's great

customizable servers (10)role-based access (4)server management (3)

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2yr ago

•3 reviews

It allows for high-quality calls and boosts a sense of camaraderie among friends through features like screen sharing and live broadcasting.

What's great

screen sharing (4)community building (45)video calls (14)

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1 view2yr ago

•2 reviews

Some latency issues here and there. And major user credentials breach just this week. 8/16

What needs improvement

privacy concerns (1)connectivity issues (5)

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2 views2yr ago

•3 reviews

it gets the job done. chat with everyone. the only problem i have is that it's not intuitive. it's a bit messy and things are hard to find. but its solid program that works. oh and it gets laggy sometimes. but there isn't anything better,

What's great

text chat (18)

What needs improvement

connectivity issues (5)cluttered interface (4)

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2 views2yr ago

•2 reviews

Best Platform for chatting with friends or building a new community! Only Contra: Bad Customer Support

What's great

community building (45)

What needs improvement

poor customer support (4)

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4yr ago