Faqprime

Handle support, improve sales, and increase engagement

5 followers

Handle support, improve sales, and increase engagement

5 followers

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Customer support tools

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Automation tools

Help changes its manifestation at every step of the customer journey. Many teams build a great product, spend tons of effort attracting people to discover that product, but fail to guide their users to value quickly. https://www.faqprime.com

Launch tags:Sales•Customer Communication

Launch Team

Render Sandboxes: a computer for every agentGive every agent its own machine. Starts in under a second

Promoted

Implemented and been using FAQprime for few months. All of our use cases were solved with this solution. The support received from faqprime team is impeccable. Great features. Reports with Keyword search and Search log is very helpful in understanding customers.

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6yr ago

Faqprime

Maker

@samhitha_pendekanti Thanks Samhitha enjoyed working with you and whole xoxoday team.

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6yr ago

Hello, congratulations on launching such product. I look for it very long time. Because there still not so much alternative to in app help center. I know two of them. Elevio and helpscout. They really have a good inapp help. Now we have faqprime ! But at first look, I was hope to see the more affordable price. For example on helpscout it call beacon, it cost only 15$/monthly with unlimited page views. Elevio with 80$/monthly you get absolutely no code on hotspot with it hotspot studio. Hope you guys will make a big challenge on this market. So we as customer could soon have more choices.

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6yr ago

Faqprime

Maker

@lcmstart Thanks for liking our product. super good #karma Our Philosophy around product and pricing is that it has to simple and easy with no frills or hidden stuff. What you see is what you get (nothing less but may be more). Regarding pricing ours is a flat/open pricing of 39$ /mo (contrary to per user traditional pricing) structure which comes with Unlimited Users and Unlimited content and True pageviews meaning they are attributed only if somebody interacts with Faqprime bot unlike other products where it is calculated basis your website pageviews. So practically you have the unlimited pageviews so to say. we would never black you out. :) More, helpscout and elevio are priced minimum at 99$-125$ / month. Please always read the fine print on their pricing page (focus on lines saying minium 5 users or if paid annually).

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6yr ago

Having seen the product demo I can say, FAQPrime is a great product addressing the gap in the current market offering. It provides contextual help in a very intuitive way. The product solves multiple use cases without any complex configuration. It's a simple plug and play product, easy on pocket and hassle free in maintenance. Definitely recommended for higher customer engagement and experience. Disclaimer: This review is in my personal capacity.

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6yr ago

Hunter

Came across after I saw it deployed on one website.

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6yr ago

Faqprime

Maker

@_sethia Thanks for hunting us. Hello Folks I am Sachin Founder at Faqprime.com "Helping is the new selling" Help changes its manifestation at every step of the customer journey. Many teams build a great product, spend tons of effort attracting people to discover that product, but fail to guide their users to value quickly. We got that! Therefore, we’d built Faqprime, to enable great teams like yours to offer users with a cohesive help experience at every step of their customer journey. Further, If you have any of the below use cases then you should schedule time with our product specialist at https://www.faqprime.com: - Onboarding your users through the steps to get started with the product i.e. product tours or interactive walkthroughs, onboarding flows. - Improving feature awareness and adoption by highlighting what’s new in your product at the perfect time - Change log tool to announce the latest product changes, new features, bug fixes, offers etc. - Engaging with your users with in-product announcements - Reducing support burden by educating users with contextual 'in-the-moment' help thus deflecting support tickets by up to 70% and improving activation by 3X. - Stunning Support hub or help centre in your custom domain to help boost your SEO and detailed help docs. - Code-free and super simple onboarding flow builder without your developer, designers or engineers time. https://www.faqprime.com

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6yr ago

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