Featurebase

The modern support & product suite for growing teams

5.0•17 reviews•

327 followers

The modern support & product suite for growing teams

5.0•17 reviews•

327 followers

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Featurebase is a modern customer support & product suite that combines AI-powered support, feedback collection, help docs, roadmaps, and changelogs into a single platform for startups. It's loved by thousands of fast-growing teams from companies like Lovable, Raycast, and n8n. 💫

Featurebase Reviews

The community submitted 17 reviews to tell us what they like about Featurebase, what Featurebase can do better, and more.

5.0

Based on 17 reviews

Review Featurebase?

Featurebase earns strong praise for value, speed of iteration, and a clean, customizable UI that non-technical users grasp quickly. Reviewers highlight responsive support and tight integrations, especially with Linear. Teams switching from incumbents cite lower cost and a smoother workflow. Founders behind

Creem

Readdy

, and

GoMarble

note fast fixes, easy dashboard embedding, and clear roadmapping that keeps customers informed. Requests include deeper Slack upvoting. Overall, the makers of these products describe a focused tool that helps prioritize feedback and ship faster.

+14

Summarized with AI

Pros

user feedback collection (6)

changelog widget (2)

community forum setup (2)

customizable (2)

fast bug fix (2)

linear integration (2)

roadmap management (2)

sleek UI (2)

Pros

Cons

Reviews

All Reviews

Most Informative

used

Featurebase

to build hattl

•3 reviews

We're always in love with a customer-centric approach, and Featurebase simplifies this, putting us just 1 click away from the user. And the story of how three guys built such a thing is inspiring.

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3 views1yr ago

Weekdone

•1 review

Set it up and running in less than an hour from discovery to sending it to our users and integrating into Intercom chats.

What's great

intercom integration (1)

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4 views3yr ago

•1 review

I'm supper happy with Featurebase. We integrated it in our dashboards and it's super helpful to collect user feedback and letting our users know what features are coming up next. What mattered to me was that the tool didn't appear "technical" to end-users. Featurebase nails this with its sleek UI, which is also highly customizable. It was an instant subscribe even before the trial ends" moment for me — exactly the tool we've been searching for.

What's great

customizable (2)user feedback collection (6)sleek UI (2)

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41 views2yr ago

Senja

•2 reviews

We moved from Canny to Featurebase a few days ago, and let me tell you, it's been one of our best decisions this year. We're getting so much more feedback from our users, our customers actually see our updates thanks to their popup changelog widget, and we're quickly building a community of people who love our product and want to see it improve. + it's an absolutely stunning tool. 10/10

What's great

user feedback collection (6)sleek UI (2)changelog widget (2)community forum setup (2)

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40 views2yr ago

Curb to Car

•1 review

Amazing product. We adopted it a few weeks ago and our users are loving and the the tight integration with linear for automatic status updates is a lifesaver.

What's great

linear integration (2)

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5 views2yr ago

•1 review

We moved over from Canny due to price and haven't looked back. Our team agrees that it's *much* better than Canny. My one request: let others upvote within Slack. Canny had this feature and it was super nifty!

What needs improvement

lack of Slack upvote feature (1)

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11 views2yr ago

used

Featurebase

to build OFFLIGHT

•7 reviews

Featurebase as better design, fast bug fix, and customizations that you need for categorizing your voice.

What's great

customizable (2)fast bug fix (2)

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5 views1yr ago

used

Featurebase

to build Readdy

•6 reviews

Perfect tool to set up community forum and gather user feedback.

What's great

user feedback collection (6)community forum setup (2)

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5 views1yr ago

used

Featurebase

to build Fitlock

•3 reviews

Amazing service for gathering feedback and feature requests from users.

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4 views1yr ago

used

Featurebase

to build Dragonfly

•11 reviews

We use FeatureBase for our changelog, roadmap, and collecting user feedback (including feature suggestions). It’s been incredibly helpful in understanding what our users truly need.

What's great

user feedback collection (6)changelog widget (2)roadmap management (2)

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14 views12mo ago

1 2