FIDUS FLO unifies WhatsApp Business API, email, SMS, social media, and AI automation in one platform. Built for clinics, coaching, real estate, and D2C brands. From ₹2,350/month.
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Maker
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Hey Product Hunt 👋
I'm Sham, founder of Fidus Flo.
For years I watched small businesses around me — immigration consultants, real estate brokers, clinics, coaching institutes — hand ₹15,000–25,000 a month to marketing agencies and end up owning nothing. Not the CRM, not the leads, not the follow-up. The day the retainer stopped, everything vanished with it.
Fidus Flo fixes that. It connects your paid ads → a WhatsApp-first CRM → automated follow-up → the close, in one place. WhatsApp is already where 97% of Indian SMBs talk to customers, so we built the entire funnel around it instead of forcing people into yet another dashboard they'll never open.
The idea was simple: give a small business the machinery an agency keeps for itself — and let them actually own it.
Would love your honest feedback, especially from anyone who's run sales for an SMB. Where does your follow-up break down today? 🙏
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Looks like a solid all-in-one setup for small teams. One thing I'd love to see is a shared inbox view where multiple agents can see who's replying to a customer on WhatsApp and email at the same time, with internal notes and assignment status. That would save a lot of duplicate replies during busy hours for clinics and D2C brands handling lots of conversations.
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honestly looks solid for the price, but one thing would really help - add a shared inbox view so my team can see who's replying to what on whatsapp and email together, right now it kind of sounds like we'd be jumping between tabs and double answering customers.
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Consolidating WhatsApp, email, and SMS into one inbox genuinely cut my response time in half this week. The AI reply suggestions for routine appointment queries are surprisingly on point for a clinic setting.
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Finally moved all our clinic's WhatsApp and email follow-ups into one place, the AI replies save me at least an hour each day. Wish the SMS pricing was a bit clearer upfront, but the setup was genuinely painless.
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finally a tool that pulls whatsapp, email and sms into one place without feeling clunky. the ai auto replies for my d2c brand saved me a solid hour yesterday.
Looks like a solid all-in-one setup for small teams. One thing I'd love to see is a shared inbox view where multiple agents can see who's replying to a customer on WhatsApp and email at the same time, with internal notes and assignment status. That would save a lot of duplicate replies during busy hours for clinics and D2C brands handling lots of conversations.
honestly looks solid for the price, but one thing would really help - add a shared inbox view so my team can see who's replying to what on whatsapp and email together, right now it kind of sounds like we'd be jumping between tabs and double answering customers.
Consolidating WhatsApp, email, and SMS into one inbox genuinely cut my response time in half this week. The AI reply suggestions for routine appointment queries are surprisingly on point for a clinic setting.
Finally moved all our clinic's WhatsApp and email follow-ups into one place, the AI replies save me at least an hour each day. Wish the SMS pricing was a bit clearer upfront, but the setup was genuinely painless.
finally a tool that pulls whatsapp, email and sms into one place without feeling clunky. the ai auto replies for my d2c brand saved me a solid hour yesterday.