Flutterwave

Name: Flutterwave
Rating: 1.0 (1 reviews)

1 API for ACH, card and mobile money payments across Africa

1.0•1 review•

20 followers

1 API for ACH, card and mobile money payments across Africa

1.0•1 review•

20 followers

•

•

Sell online, process payments, build financial products, or use business tools designed to grow your business.

Launch tags:API•Payments•Tech

Launch Team

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Flutterwave

Maker

Hi Everyone, My name is Iyinoluwa Aboyeji. "E" for short and I'm one of the members of Flutterwave's founding team. I'm happy to answer any questions about using our API or payments across Africa in general. Looking forward to an engaging conversation.

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9yr ago

@iaboyeji thanks for doing this, is there any email to contact you, I want to be part of this assignment

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9yr ago

@iaboyeji I'm currently building a POS system for use there, and I would like to use your API is it possible to get in contact with you ? My email is eai267@g.harvard.edu

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9yr ago

Flutterwave

Maker

@civicark10 absolutely! The easiest way I would say would be through our website. www.flutterwave.com

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9yr ago

Flutterwave

Maker

@edozie_izegbu @g amazing stuff! I would recommend you speak to someone on our team by going to flutterwave.com and typing in the chat icon. POS payments is they are regulated by NIBBS so we have to make sure you have the required license before giving you access to our solutions for those.

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9yr ago

this company is fraud FRAUD FRAUD THEY hold your money and tell you it is flagged for fruad ,they ask me to provide prove of service for money they recieved that was not credited to me ,,,howcan i send goods or service for product that i was not paid for?flutterwave do not offer escrow service why holding money as escrow pls stay away ,,i just reportedthem to cbn

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6yr ago

@smith_moses Hello Smith, I'm sorry about the time it took to get to your complaint. At Flutterwave, our disputes resolution processes are in place to protect merchants and their payers. In instances where a customer complains about a transaction where they paid and they didn't get value from the merchant, we ask merchants to prove they gave value. From your complaint, it appears that one of your transactions was disputed by your customer and so was flagged, and as is our process, we asked you to prove that you gave value to the customer. When a transaction is being disputed, we hold the value of the transaction. If the merchant is unable to prove that they gave value to the customer, we are able to easily refund the customer, if the merchant responds with proof of value given, we immediately release the funds to the merchant. This way, we strive to keep things fair between both parties. I'll however, really like to do a deep dive into your complaint to also understand if anything went wrong with this process, as your complaint seems to say. Please send us a DM on twitter with your business email address so we can look into this further. Really sorry again about the experience, I hope you understand, and I'm looking forward to hearing from you.

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5yr ago

Hi! Great idea, we know Africa and confirm the relevance of this solution. We have north african prospects that would interested, are planning to cover the region soon?

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9yr ago

YC Female Founders Holiday Gift Guide 2017

Hunter

Flutterwave is an API that lets you process credit card and local alternative payments, like mobile money and ACH, across Africa. They're solving a huge problem for Africa. In the US, most stores take debit, credit, and mobile payments. But in Africa, merchants have to integrate with each form of payment individually -- which means many stores will have a POS system that takes only Visa but not MasterCard. The integration process is so difficult that many store owners don't even bother with POS. Flutterwave makes accepting all forms of payments simple for any merchant. Uber is even using them in Lagos. If you're building a payments company in Africa, or if you need to make or accept payments in Africa, you need Flutterwave.

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9yr ago

This company has hold more than 100k and they are giving out excuses everytime. I have emailed severaly but NO solution is found. They haven't paid my money for over a month now. DON'T BE CHEATED BY ADVERTS. This is a SCAM that is soon to fail.

Pros:

Nothing

Cons:

Has the worst customercare service. The are a BIG SCAM. Always creating stories to avoid paying you.

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7yr ago

@gilgam_leshan Hi Gilgam, It's inexcusable that it's taken us time to respond to you on here, but for what it's worth, we're sorry about the delay in getting to you and also really sorry about the experience you've had. As you know, Flutterwave is a licensed financial company, and while you did have a bad experience with your account with us, it's not a scam. We help businesses all over the world to collect and make payments to customers. Would you be kind enough to send us a Direct message on Twitter with your business details, - the email you used to sign up is good enough, and we'll help you resolve this. Thanks!

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5yr ago

They charge you for depositing, for creating a card and for using a card at the end you would have paid up to 7.3% they are run by greed. For example when you receive an international payment you pay 3.5 % (https://moneywave.flutterwave.co...) you create a card with the same money you pay $0.50 (you can find and see this charge in the dashboard) then get charged again 3.8% ( https://flutterwave.com/us/globa...) for using it that's already 7.3% and 50 cents Small company charging more that quality pioneers like PayPal, google & payoneer which charge as low as 1% It's just like paying more to receive poor service

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5yr ago

@onmack_prime Hello, I am so sorry for the experience and delayed response. We will like to speak to you about this, as I do not fully understand where these charges were generated from. Please share your mobile number and business email with us via twitter DM to enable us to look into this. Thank you. Really sorry again about the experience, and I'm looking forward to hearing from you.

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5yr ago

I love their customer service, they're so polite and quick to respond. They're very accommodative and give listening ear.

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5yr ago

@devifeoma Hello Judith, Thank you so much for the kind words. We appreciate your love and support and will work harder not to let you down.

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5yr ago

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1.0

Based on 1 review

Review Flutterwave?

Flutterwave is praised for its seamless integration and broad payment options, as highlighted by makers like

Explainify

Crypto Seer

, and

PinePlanner

. These reviews emphasize its ease of use and reliability in payment processing. However, user reviews criticize the company for poor customer support and lack of responsiveness, indicating a significant gap between technical capabilities and customer service experience.

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