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Form.one
Build Your Own Personal Assistant
3 followers
Build Your Own Personal Assistant
3 followers
Form.one is a fully customizable chatbot that never sleeps. Your virtual employees can offer consultations, arrange meetings, accept payments, and collect and send data securely.
Thanks for creating such a great product! I love that with robots, clients no longer need to wait until an operator becomes free in order to get an answer to their questions. No more dealing with call centers or rude clients!
Pros:The Form.One bot can provide customer support around-the-clock and does not require much supervision.
Cons:None that I could find so far.
Form.one
I tested it briefly and the product is really good. I have never created bots before, but with Form.one, I didn’t have any questions – everything is quick, easy and convenient.
Pros:Form.one helps you to do routine tasks as quickly and easily as possible.
Cons:Bots don’t understand the natural language of users. This would help tremendously
Form.one
The product is great for handling employee requests inside of the service support portal without needing human intervention. We collected statistics on typical issues, divided them into groups, and identified the most frequent issues. Then we made a tree of possible solutions and added them to the appropriate branches.
We used the product for a month, and the bot only needed to tap in a human system admin 30% of the time. In the future, we plan to lower this percentage by including more FAQ.
Pros:Keeps system administrators from having to answer repetitive and simple employee questions.
Cons:You can’t copy and move branches within the bot builder
Form.one
Form.one
Our telecommunications company has implemented Form.one in the procurement department to advise employees on typical issues. Previously, procurement issues were handled by human employees, but now everyone turns to the bot. All of our procurement employees have placed a link to the bot in their email signatures so that customers and employees know they can get their questions answered any time of day.
Pros:Takes procurement advice
Cons:There are not enough analytics on the conversations
Form.one
Form.one
Form.one