ICTDesk — Open Source Live Support

AI-powered live chat with real-time visitor intelligence

3 followers

AI-powered live chat with real-time visitor intelligence

3 followers

AI-powered live chat with real-time visitor intelligence, autonomous bot, team inbox, and mobile apps — all in one platform built for businesses of every size.

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Launch tags:Open Source•Tech

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ClarifyThe full-stack AI CRM for modern GTM teams

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Most IT service desks are either too bloated and expensive for growing teams, or too simple to actually solve the problem. We kept seeing teams drown in a mess of messy Slack threads, scattered emails, and lost IT assets. We built ictdesk to change that—a modern, streamlined IT service desk that brings sanity back to tech support and asset management without the enterprise headache. What you can do with it: 🟢 Centralize Support: Track, manage, and resolve internal IT tickets effortlessly. 💻 Asset Tracking: Know exactly who has what hardware and software license. ⚡ Automation: Automate repetitive routing and notification tasks to save hours.

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5mo ago

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5mo ago

Open-source live support with AI deflection & unlimited agents

Hey Product Hunt community!

Danish here from the team behind ICTDesk. We are incredibly thrilled to officially open up our platform to you all today!

For years, our team has been building open-source communications and telecom infrastructure. Over and over, we watched businesses get stuck with the same frustration when it came to live support: they were forced into paying massive, compounding per-agent fees to legacy help desks (like Zendesk) just to keep a simple live chat widget running on their sites.

We built ICTDesk to break that cycle. It is a powerful, WebSockets-backed live support platform engineered for complete data ownership, multi-tenancy, and radical cost efficiency.

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