Intercom Shopify integration

Track, engage and convert your Shopify store visitors

3 followers

Track, engage and convert your Shopify store visitors

3 followers

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Launch tags:Web App•Marketing•Developer Tools

Launch Team

ArticosTest your messaging on your audience, right inside Claude or ChatGPT

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ArtSquare

So direct conversions straight from Intercom - nice - tools specifically for that? Perf. @intercom @edwardoriordan @hughbeme @kant01ne @tales_of_cake

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10yr ago

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Maker

@elizabethhunker @intercom @edwardoriordan @kant01ne @tales_of_cake yup, conversations started from your Shopify store come directly to Intercom so you can respond quickly (and convert customers more quickly!). Thanks for checking it out.

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10yr ago

Netlify

Maker

Hi, I’m the product manager for the Intercom platform. We built this integration to make it easy for Shopify store owners to integrate live chat into their stores to offer personal, friendly support and to help convert visitors to customers. The integration also syncs visitor actions to Intercom as events so that you can send targeted messages to re-engage visitors and provide better support. Happy to answer any questions you have about the integration or Intercom’s products. Hugh :)

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10yr ago

@hughbeme Would love a way to auto-remove inactive customers after a set period of time. A big issue we have with Intercom that limits our love for it is the pricing model. Not every customer is going to generate income for the business and not every customer even has all the same data points — but we're charged based on number of customers.

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10yr ago

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Maker

@gooderdle thanks for the feedback! There are several ways to do this, and this guide (https://developers.intercom.io/d...) is one way to do this. Feel free to start a conversation from the docs and we can guide you through the process.

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10yr ago

I am not a target user for this product but I love it. I have always admired Intercom's work in product and content. Very thoughtful. Great messaging.

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10yr ago

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Maker

@sarthakgh thanks for the feedback - really appreciate it :)

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10yr ago

Molr Dental Club

Between this and apps like Fomo I like how this could create a more immersive experience for the customer. Give them a greater sense of comfort in the product. we will be trying this out for sure!

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10yr ago

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Maker

@uphillmma Exactly why we built this :) Thanks for trying it out!

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10yr ago

I'd love to use intercom (awesome product) with our store, but the (astronomical if you have any amount of traffic) pricing doesn't make sense for ecommerce stores. We looked into using Intercom as a replacement to olark and frontapp, but the pricing ended up being >10x of the two. If you have a Saas product you should use it. If you're doing ecommerce, you should probably skip it until Intercom makes an ecommerce specific offering.

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10yr ago

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Maker

@schappi Hey Marcus, Totally understand that our pricing doesn’t suit every business, though we do have many ecommerce companies using our products. We’d be happy to chat to see if we can work something out for you if you want to message us at intercom.com. Would love it if we can find a way for you to be able to start using Intercom :-) Cheers, Hugh

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10yr ago

Motion

This is awesome! What are some of the visitor actions that get fired as events?

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10yr ago

Netlify

Maker

@rezakhadjavi :) Glad you like it! The full list of 11 events are explained at https://docs.intercom.com/integr... - let me know if you need any help with it :)

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10yr ago