Jira

How teams do great

4.7•148 reviews•

836 followers

How teams do great

4.7•148 reviews•

836 followers

Project management software

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Team collaboration software

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Issue tracking software

Create and track feedback for Atlassian products.

Jira Reviews

The community submitted 148 reviews to tell us what they like about Jira, what Jira can do better, and more.

4.7

Based on 148 reviews

Review Jira?

Jira earns strong praise for keeping cross‑functional teams aligned, especially in agile workflows, with powerful tracking, automation, and integrations. Makers of

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say it reliably coordinated launches, smoothed engineering–product handoffs, and helped resolve issues against deadlines. Users highlight customizable boards, dashboards, and reporting that scale well. Common critiques: steep learning curve, clunky or crowded UI, and occasional lag, especially with heavy projects; setup and workflow customization can be time‑consuming. Overall, teams find it indispensable once configured, driving organization, visibility, and delivery.

+148

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Pros

Cons

Reviews

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Most Informative

What's great

project management (67)issue tracking (19)task tracking (53)agile support (16)

This tool is amazing. I can tell it's the best tool of its kind in the market. Very useful for project management and team collaboration

What needs improvement

slow performance (4)

sometime, it's quite lagging, and the editing session in Confluence is not stable

vs Alternatives

My company chose it.

Ratings

Ease of use

Reliability

Value for money

Customization

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46 views3mo ago

used

to build Dawiso AI Context Layer

Helps us coordinate development.

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3 views3mo ago

used

to build FiloMail for Android

Jira keeps our launches sane across iOS, macOS, Android, and Windows. It’s how we track priorities, connect bugs to releases, and make sure nothing slips when things move fast. Simple, reliable, and easy to coordinate around.

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3 views2mo ago

used

to build Meet-Ting

Keeping the team on track - from managing sprints to capturing bugs and feature requests - so we’re building with both vision and community input.

Alternatives Considered

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5 views2mo ago

used

to build Zenflow by Zencoder

We use Jira to plan and track complex, multi-stream engineering work so execution stays predictable as the team and codebase scale.

Alternatives Considered

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5 views2mo ago

What's great

customizable workflows (26)project management (67)integration with other tools (23)collaboration features (27)issue tracking (19)sprint planning (15)task tracking (53)agile support (16)

Jira is a powerful project management and issue tracking tool, especially for agile teams. It’s great for sprint planning, tracking progress, and organizing complex workflows across multiple teams. The flexibility and customization options are a big plus, and integrations with other tools make it even more useful.
That said, the interface can feel overwhelming at first, and configuration can get complex depending on the workflow. Overall, it’s an excellent tool once you’re familiar with it.

What needs improvement

steep learning curve (11)complex interface (23)clunky UI (11)

Jira’s biggest downside is the complexity. The interface can feel clunky and overwhelming, especially for new users, and the learning curve is quite steep. Performance can also slow down in large projects. A more streamlined UI and simpler setup would significantly improve the experience.

vs Alternatives

I considered alternatives like Trello, Asana, and ClickUp, but Jira felt more robust for issue tracking and agile workflows. It offers better sprint planning, customizable workflows, and strong reporting, which makes it a better fit for product and engineering teams.

Ratings

Ease of use

Reliability

Value for money

Customization

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37 views1mo ago

What's great

project management (67)task tracking (53)

Jira is great for keeping work organized, especially when multiple teams and projects are involved. Once things are set up, it’s easy to track progress without constantly asking for updates.

What needs improvement

complex interface (23)

At first, the setup and interface feel a bit heavy. New users usually need some time to get used to it.

vs Alternatives

I also used tools like Trello and Asana. They were simpler, but Jira felt more reliable for complex workflows and long-term projects.

Ratings

Ease of use

Reliability

Value for money

Customization

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24 views1mo ago

What's great

customizable workflows (26)project management (67)sprint planning (15)

I've been using jira for a while. I like how organized and structured it is. Easy to manage tasks, and keep track of them.

What needs improvement

complex interface (23)

Some bits of its ui can be complicated. Sometime I find myself searching for something for minutes.

vs Alternatives

I considered keeping track of tasks trough Notion, but notions excels at documenting. Not task management / sprint planning / etc.

Ratings

Ease of use

Reliability

Value for money

Customization

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5 views27d ago

used

to build Typinator 10

we use Jira for tickets at ergonis

Alternatives Considered

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18d ago

This product is a life saver, Makes it easy to organize priorities. It has some weird annoying quirks, but overall a great product, one that can't be lived with out for dev management.

What's great

project management (67)

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3 views3yr ago

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