It's crazy how much of your sensitive personal information is floating around the internet for anyone to find… So we created a software that finds and removes this information, then scans DAILY to make sure your information stays off of the internet.
@manthan_kaneriya Great question! At this time Removaly does not perform any type of dark web scan. IMO companies that market dark web scanning/removal are just trying to lure people in with something they don't understand. As a lot of people reach out to tell me, "Company X said they would remove their information from the dark web!", when in reality the 'dark web' usually refers to data breaches that have already been exposed so therefore you can't actually remove someone's information from the source. We do however, remove from dozens of data brokers which is what people use to easily search for your information.
I'd be happy to talk more about this if you'd like https://www.twitter.com/kylekrzeski
@shashcoffe Great question! On the pricing page you can actually click the text at the bottom: "Continue to scan. I'll sign up after." and that will take you to the free scan. That way you can see what sites have your information exposed and decide what you want to do from there.
If you mean "try" as in have some of the hits/records removed, we offer a 30-day money-back guarantee so if you're not satisfied with what Removaly has done we'll give you a full refund.
Let me know if that helps / answers your question!
@bernardamus Great question. We don't have a date for Spain quite yet. We're still trying to understand how this would translate into other countries as the data broker model seems to be different outside of the US. We will certainly make an announcement if or when that day comes though!
I'll be honest @kylekrzeski you had me at hello lol, but the fact that you bill annually was a turn off, as a new user, I understand the value, but I want to see it at a reasonable cost, not $120. Maybe give people alternative options i.e. 1mo/3mo/6mo/1year. If the product has the value suggested, people will pay with a true subscription model.
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Also, it would be great if you mention the 30 day money back guarantee somewhere in the first 2 pages of post confirmation flow.
@seanelevate To be honest, we understand that some people are turned off by the yearly pricing. We could probably explain this better, but it's really necessary to make the service and mission more clear.
For instance, we "could" allow a month subscription, but there are several sites that take 4 weeks or longer to remove from. In that case, does everyone understand that we met expectations and did our job by removing some hits/records and not others?
There's also the case where we submit the request, but the data broker does not honor the request for whatever reason. In that case we have to go back resubmit those, follow back up again, then check one last time to make sure the hit was removed.
Let's say we did a 3 month cycle, even after all of your hits are initially removed, there's still a fairly likely chance that your information will COME BACK on those same data brokers again. Let's say your account was 100% clear at the end of that cycle, but shortly after you unsubscribed you saw something pop up again, would it be clear that Removaly did our job or would there be confusion as to whether that should have been handled by us.
Those are just a few thoughts that come to mind. All in all, the yearly billing allows us to handle ANY of these cases if they come up. We commit that after 1 year if you chose to unsubscribe, we will remove any outstanding hits on your account and see them through, even if it takes 6 weeks or longer past when your subscription is over.
Does that offer a little more clarity? That said, I completely agree that monthly billing is sometimes going to be the preference, but in order to offer a clear, transparent, premium service at a reasonable price we felt we had to stick to yearly billing.
@seanelevate If you look on our homepage you'll see it as the last line item under each plan in the "Pricing" sub-section. However, thinking about it now I'm guessing you went straight to "START MY FREE SCAN" and then didn't see it later on. That's a great point and is an oversight on our part so thanks for pointing that out! I'll make sure to add that in along the way so it's clear that we stand behind our service! Great catch!
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@kylekrzeski Thanks for the thorough response. Supreme clarity. A new solution, often requires a deeper level of thought in figuring out the best business model. After understanding the solving mechanism better, I realize now that there are multiple conundrums you would face with a more traditional monthly or short-term subscription. I think you've got a winner, and as time goes by, I'll definitely be a customer and try to give you as much feedback as I can. If you don't mind I'll offer one last suggestion-- clear, transparent, premium services like yours THRIVE with a freemium business model. If you don't garner the long-term traction you are hoping for with this model, maybe consider that, it solves quite a few of the customer-blame scenarios you presented, and will also get you a high LTV per customer. Which in the end, is the goal. I could see companies who value their employee's mental health, offering your service as apart of their onboarding bundles in the future. I'm excited for you. Good luck!
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