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TopMessage
Send SMS & WhatsApp campaigns, handle replies in one inbox
46 followers
Send SMS & WhatsApp campaigns, handle replies in one inbox
46 followers
Send SMS & WhatsApp campaigns and manage replies in one shared inbox. Segment contacts, schedule sends, track clicks, and see what converts. Built for SMBs and lean teams.
Hey Product Hunt, I’m Sipan, building TopMessage.
After ~8 years in customer messaging (including Twilio), I kept seeing the same pattern: sending a campaign is the easy part. The messy part is what happens next, replies scattered everywhere, and no clear signal on what actually worked.
So we built TopMessage to make one loop painless: send SMS & WhatsApp campaigns, handle replies in one inbox, then track clicks + replies so your next campaign is smarter.
Things we obsessed over:
Fast setup: sign up and send your first message in ~10 seconds
Campaign → learn → segment: split contacts by results, target follow-ups per group
Localized by default: pricing, language, and compliance per country
EU-friendly defaults: built with GDPR in mind
Would love your honest feedback:
Does “campaigns + replies in one inbox” click in 5 seconds, or does it feel like two products?
What would you check first before trying it: segmentation, inbox workflow, or click/reply tracking?
@sipan_babertsyan congrats on the launch? Is this focused on ecomm?
@austin_heaton thanks!
Yep mostly. TopMessage is built for SMBs that sell something and need repeatable outbound.
For ecomm it’s great for: promos, back-in-stock, abandoned cart, delivery updates, winbacks.
@sipan_babertsyan Honestly, I usually keep scrolling when I see new promotional tools. So many feel like they’re just designed for spam. This is a rare case where the focus seems to be on genuine engagement instead. Congratulations!
@annie_dumas really appreciate that.
We’re building the opposite of “blast and pray”. TopMessage is for real conversations: one shared inbox for replies, opt-out and compliance by default, and follow-ups based on actual engagement.
@sipan_babertsyan Ah, I get what you mean. It could sound like two products stuck together. 🤔 If I were hopping in for the first time, I’d probably start with the inbox. That’s where the chaos usually hides (for me at least 😄 )
But I want to know more about TopMessage, I dod not find tutorial in your website, where can I book a short demo?
@louise_dubois91 thank you, that means a lot. Totally agree, the inbox is where the chaos hides, so starting there makes sense. It’s also the easiest entry point for teams that haven’t had a proper messaging workflow yet, you can start by handling inbound replies cleanly, then layer on campaigns when you’re ready.
On tutorials, fair point, we’re adding more.
For a quick walkthrough, hit Book a Demo (top right) or email info@topmessage.com and i’ll set it up.
@sipan_babertsyan Was going under yesterday’s launches and saw this. I’m currently juggling 3 tools for my SMS campaigns and track the results (Twilio, Klaviyo, etc).
Seeing a dev founder actually give a damn about the UI is a breath of fresh air. Love the bridge you’ve built here.
@sipan_babertsyan , I want to support this idea. A quick question: is pricing different with interface and withiut (via API)?
Yo, @TopMessage looks sick, but do you guys work with Salesforce? All my contacts are there, gotta use ’em for campaigns.
@martin45rob thanks! Yep, you can work with Salesforce.
Fastest is no-code: connect Salesforce → TopMessage via Make or Zapier, then trigger messages from Salesforce lists or events.
And if you just want to get going, you can import your contacts into TopMessage from a CSV/EXCEL export too.
@khkarens yep, there’s an API, not just web. Most devs can integrate in under ~5 minutes.
If you don’t want to code, you can connect it via tools like Zapier or Make (and similar).
is this done via official whatsapp business api channels? if yes, do you help new customers with the paperwork/registration?
@tony_mon yep, it’s the official WhatsApp Business Platform (API) via Meta.
And yes, we handle the registration end to end. Your involvement is minimal, mainly providing business details, the rest we take care of.
Hey @sipan_babertsyan , thanks for sharing.
I’m part of the LiveCarrier customer support team, and from my experience it really depends on how the messaging is used.
We have a marketing team that runs promotional campaigns to support sales. When people reply on WhatsApp asking about the service, we usually need to pass those conversations to the commercial team. Because of that, tickets often stay open longer than we’d like.
At the same time, we also run non marketing campaigns where all replies are handled directly by customer support. In those cases, having everything in one interface is super important.
For the first scenario, our main pain point is having to use two different platforms. So yeah, what you’re building with @TopMessage Topmessage actually makes a lot of sense to me.