Userlens helps SaaS teams turn product behavior into timely, personal guidance. Lumi, our adoption agent, combines warehouse and analytics data to understand every account, find users who are falling behind, and draft the right message for their context. You set the goal, audience, tone, and guardrails. Lumi personalizes each nudge and measures whether users actually adopt the feature.
What's great
The framing of adoption as something that should get founder-level attention for every account, not just the first ten customers, is the right instinct. Most product analytics tools stop at showing you the drop-off; Lumi's pitch of actually drafting the outreach and letting you set tone/guardrails is a meaningfully different layer on top of that data.
What needs improvement
The one thing the launch post doesn't cover is setup cost - whether Lumi needs a warehouse already wired up to be useful, or whether it can work off something lighter like Segment/Amplitude events on day one. Would help to see that spelled out for teams evaluating this pre-launch.
vs Alternatives
MixpanelMixpanel is where we'd see the drop-off happen, but figuring out what to actually say to the affected users was always a manual step somebody had to remember to do. Userlens is pitching itself as the layer that closes that gap by turning the same behavioral signal into an actual drafted nudge, rather than just another dashboard to check.
Ratings
Ease of use
Reliability
Value for money
Customization
Report
9 views
Userlens
Hey Product Hunt 👋 Hai here, co-founder of Userlens.
At our last startup, Wudpecker, we had 20K users and 1,000+ customers. Still, we often learned too late that an user had stopped getting value.
That experience led us to build the first version of Userlens for founders, builders and customer-facing teams. But over time, we realized churn begins much earlier than renewal. It begins when users miss, misunderstand, or never adopt what you ship.
So we rebuilt Userlens around that moment.
Today, we’re launching Lumi: an adoption agent that gives every user the attention founders give their first ten customers.
Lumi:
Combines your warehouse and product analytics into a living understanding of every account
Identifies exactly who needs help with a feature, and why
Drafts personal guidance based on each user’s actual behavior
Follows your goals, tone, frequency limits, and guardrails
Measures whether product behavior changed, not merely whether a message was opened
Nothing sends without your approval.
We built Lumi for founders, product, growth, and customer teams that ship quickly and want adoption to keep pace.
Product Hunt offer:Try us out with $500 free credit!
If you’re building a product where users are only scratching the surface of what it can do, we’d love for you to try Lumi out at ws.userlens.io
Pushary
cracked founder, keep going!
Userlens
@aadilghani Thanks Aadil!
measuring behaviour change instead of opens is the harder thing to fake. the approval gate before anything sends is what makes it usable inside a real team imo.