Julian Ray

Julian Ray

Co-founder and CMO at G-71 Security

About

Julia is an experienced marketer with over 10 years of leadership in marketing, spanning tech firms, B2B/B2C SaaS startups, and advertising agencies (Grey and Ogilvy). She currently serves as the CMO and co-owner of an international IT cybersecurity startup.

Forums

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1d ago

Can reducing workflow friction improve retention more than launching new features?

One lesson I learned while building a product is that customers don't always want more functionality. Sometimes they just want the things they already use to work together without unnecessary interruptions. A few extra steps repeated manual tasks or disconnected tools might seem like minor issues from a development perspective. But for someone using the product every day those small frustrations can become a reason to leave. It made me rethink how we prioritize product improvements. For founders how do you identify and measure the small workflow problems that quietly push paying customers away?

macOS 27 and multiple monitors: what Apple fixed, and what it did not

Every macOS release brings the same question: did Apple fix monitors and windows after sleep? I went through the macOS 27 release notes and the 27.x update notes, and the only multi-monitor fix is that the second of two identical displays might not light up. Nothing about windows moving after sleep or monitors swapping places, so the page lists what is fixed, what is not mentioned, and what still helps.
https://manydisplays.com/macos-2...
If you updated to macOS 27 with several monitors, I'd like to hear whether anything changed on your desk.

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