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adarsh rajleft a comment
We are thrilled to share Cekura Monitoring with the PH community! Most teams focus solely on whether a voice AI agent reaches the 'correct' outcome, but they often overlook the nuances that actually define the user experience: tone, transcription accuracy, TTS quality, and pronunciation. While working on scaling to handle thousands of parallel calls, we realized just how easily these small...
CekuraObserve and analyze your voice and chat AI agents
Out-of-the-box 30+ predefined metrics for analysis on CX, accuracy, conversation and voice quality. Compile perfect LLM judges by annotating just ~20 conversations and auto-improve in Cekura labs. Real-time, segmented dashboards to identify trends in Conversational AI. Smart statistical alerts so that you get notified only when metrics shift from historical baselines. Automated system pings to catch silent production failures.
CekuraObserve and analyze your voice and chat AI agents