
I wanted to transfer my number and they gave me new number then they told me your number will transferred in 2 days and then they started charging every month after 2 months i just realized they didn't transfer my number, my ex company charged 2 months and also visible too. I talked with customer service agent and supervisor they told me i have to pay even though I cancel, "they emailed me " which is %100 bllsht because i have all e-mails from them only one email is missing. Of course they didn't let me know anything. So long story short I canceled but I checked after my cancellation they still had a coming payment guess what cancellation didn't go true even though i had an email about my cancellation, so we canceled one more time. Omg nightmare please save yourself and don't choose them. Only visible thing is here horrible service.
What needs improvement
poor customer service (23)difficult cancellation process (7)billing issues (5)difficult number porting (5)
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