Where do I start.....
It has been such a phenomenal experience from the very beginning getting to know the SafetyWing team!
As a company, we were in quite the dilemma. We wanted to provide all our team members medical insurance, yet no insurance company we spoke to was willing to cover our team members in different countries. So as a company that encourages remote working, how do we provide this necessity to our team? Well the journey was difficult. As many people probably know, insurance companies are constantly working against you, making it increasingly difficult to utilize their services, especially if you are a startup. Enter SafetyWing.
We stumbled upon SafetyWing through Remote, and to be honest, we were skeptical. An insurance company that covers all our team members, worldwide, with great benefits, an easy to use platform AND at a low cost. Impossible. We had our first interaction with Ashley, and what can I say more than what a pleasure.
Ashley was incredibly patient with us. She did a fantastic job answering all our questions and making sure we had ALL the information (definitely not what we expected from an insurance company). I mean, we sent her pages of questions after meticulously reading all the terms and conditions and she immediately got back to us with all the answers. It became clear that this was our best option, and we decided to proceed.
Enter Katie. Katie is one of those very rare individuals who consistently makes any interaction fun and positive. Every. Single. Time. She got us quickly set up, made sure everyone was set up on the dashboard (which, might I mention, is awesome) and scheduled a town hall with the whole team going over every single benefit and procedure. I even receive an email every once in a while from her to check in which I think is such an awesome way to build rapport between us and ensure a positive relationship moving forward.
All these interactions made us way more comfortable with what they were offering, as their culture totally aligned with ours. I also got to meet Lona who was awesome to chat with, and hearing her talk about how they maintain 100% retention was an inspiration. She made it clear that they really care about their team and I will definitely be stealing some of her methods :)
Overall, it has become very evident that the whole team at SafetyWing is comprised of incredible people, who are trying to change one of the toughest industries. I commend them for that, and we will be very happy to continue this relationship for the foreseeable future.
If you haven't contacted them already, you are losing time.
Report
1 view