This is definitely a scam. We made an account and paid a month subscription because we didnt realize we had to pay until it was too late. After we canceled the subscription, they continued to charge our credit card. I sent them over 50 emails asking to stop and for a refund. They'd respond every few days askkng me to send them a confirmation of my credit card info and even a QR code to out bank account. We had to cancel the credit card because they weren't going to stop charging it. These are persistent scammers.
What needs improvement
poor customer service (3)billing issues (3)deceptive marketing (18)
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