They confirmed cancellation of my subscription on 11.1.2023.
After few months i`ve found out they are still charging my card monthly. I`ve complained and they confirmed again i should not be charged anymore.
After almost a year I`ve found out that they were charging my card continuously. I`ve complained and they just replied with the same "subscription cancelled" as more than year ago.
They are just stealing money. Need to block and change my debit card, just because of these scammers.
What needs improvement
poor customer service (11)difficult cancellation process (6)deceptive billing practices (18)
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