Brad R

Brad R

Software tester for large consulting co
MAGFAST
I've been with MAGFAST for a while (years). It's been a long road, for sure, and the level of patience required by clients has been high. BUT, I have stuck with them because of their incredible customer service and constant communication (weekly! sometimes more) about what's going on and why. I'm excited about the potential this product has to offer and they have never lost my trust. No product in hand (yet) but I will believe in them until they give me a reason not to.

What's great

excellent customer support (26)frequent updates (29)transparent communication (25)

What needs improvement

delayed product delivery (27)