Brooklyn here. I manage communities, and my favorite part of the job is something most people skip over: the lurkers.
Every community has them. They read everything, never post, and most teams write them off. But in my experience they re usually the most loyal users you have. They just haven t been given a good enough reason to speak up yet. Figuring out that reason is basically my whole job.
Which is a little funny, because I ve been a Product Hunt lurker myself for a long time. So consider this me taking my own advice.
