WATI has helped us streamline real-time customer communication and scale client outreach effectively. With features like automated replies, message templates, and multi-agent access, we can manage large volumes of conversations without losing the personal touch. This has led to better client conversions and improved customer satisfaction. However, the mobile experience could be smoother and more responsive to fully match the desktop performance.
What's great
automation features (20)multi-agent support (3)
What needs improvement
slow performance (2)
Report
1 view